Shipping Policy for Thiago's List

At Thiago's List, we are committed to providing you with, fast, affordable, and reliable shipping services. We want you to receive your order as quickly as possible. Below is everything you need to know about our shipping process.

1. Shipping Overview

We offer shipping to U.S.A and are constantly expanding our reach. All orders processed within 7 business days of order confirmation. Please note that shipping times may vary depending on the destination and shipping method chosen.

2. Shipping Rates & Delivery Times 

We offer a variety of shipping options to accommodate different needs and budgets. Shipping rates and estimated delivery times depend on the shipping method and the destination of the order.

3. Order Processing Times 

Orders are typically processed within 7 business days from the time of purchase, excluding weekends and holidays. Orders placed after 8pm will processed on the next business day.

Once your order is shipped, we'll send you an email with your tracking number, so you can keep an eye on its journey.

4. Shipping Restrictions 

Currently, we are unable to ship internationally. If you're unsure, feel free to reach out to our customer support team.

5. Tracking Your Order

Once your order has been processed and shipped, you'll receive a tracking number. This tracking number can be used on the carrier's website to see the status of your shipment.

If you haven't received tracking information within 7 business days of placing order, don't hesitate to contact us.

6. Shipping Delays

While we aim to ship orders promptly, please be aware that there could be shipping delays beyond our control, including:

• Weather events
• Holidays
• Carrier delays
• Global shipping disruptions

In case of any delay, we will keep you informed, and you can always reach out to us for updates.

7. Lost or Damaged Shipments

If your package is lost or damaged in transit, please reach out to our customer service team within the Next day of receiving your shipment. we will work with the shipping carrier to resolve the issue and ensure you get the right solution.

How to report damaged or lost item:

1. Contact service via email or phone number at 470-907-4782.
2. Provide your order number and a description of the issue.
3. Include any photos of the damaged items (if applicable).

8. Returns & Exchanges

For more information on return and exchanges, please refer to our Return & Exchange Policy page. We want you to be satisfied with your purchase, so if something isn't right, let us know!

9. Customer Service 

If you have any questions regarding shipping, tracking, or anything else, feel free to get in touch with us:

• Phone: 470-907-4782
• Customer service hours: [Monday - Friday, 10:00am - 5:00pm (Eastern time)]
  

Thank you for shopping with Thiago's List! We appreciate your business and look forward to serving you.